Have any questions or concerns?
We’re always ready to help!
Call us at
501-712-6881
or send us an email to:
RETURNS
CUSTOMER CARE
How do I track my order?
We will send you a conformation of your order via-email and it will show your shipping conformation code and a link to were you can check on your order
Non-Returnable Items
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Intimates, underwear, socks, tights, earrings, hair accessories, body suits and beauty products
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Returns received after 30 days of the original shipment date
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All items marked “FINAL SALE”
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Final sale items also cannot be exchanged
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Damaged, washed, worn or altered items, including items returned with deodorant, makeup, smoke, perfume and/or stains
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Shoes without the original box - the box must be free of damage, postage stickers or stamps
What are your delivery options?
when you processing an order it will display them and you can pick which one best fits you
FAQ
Do you provide International delivery?
Yes we do provide international delivery take a look at the delivery options to see the fastest delivery plans.
How do I return an item?
Email us whats wrong with it send us a picture and we will send you a empty box with a slip for you to fill out and send back to us .
What is your returns policy?
Returns must be sent (or postmarked) within 30 days of your order’s original shipment date. Please return the items in original condition (unworn, unwashed, unaltered) with the tags, including Ovaseas hang tags attached. Carefully review the Non-Returnable Items policy to make sure your item is eligible to be returned..
Free Returns to the United States
We offer Free Returns within the United States when you use our prepaid return shipping label. See details below.